Does hosting include remote support for computers?
No. Remote support is treated as a separate service layer with its own commercial structure.
Managed IT support, remote access, and telemetry
Operate remote support, private access, and connected monitoring without improvising the infrastructure.
Digital Dimension can help manage devices with MeshCentral, deploy private RustDesk stacks, and operate tracking, telemetry, and remote monitoring with Traccar as services separate from website hosting.
Remote support
MeshCentral for devices and support
Managed remote access is priced per device or through small business packages, with separate rules for support hours and priority.
- ✓ Remote access from $300 MXN per device per month
- ✓ Managed device from $600 MXN per device per month
- ✓ Business packages from $3,000 MXN + VAT per month
Private access
RustDesk as separate infrastructure
RustDesk can be deployed as private infrastructure when the client needs its own remote access environment or a clear separation from the shared support environment.
- ✓ RustDesk OSS with separate setup and monthly pricing
- ✓ RustDesk Server Pro with separate licensing and provider costs
- ✓ Domain, SSL, monitoring, and server maintenance
Telemetry
Traccar for tracking, telemetry, and remote monitoring
This is not limited to vehicle tracking. It can operate location, history, alerts, analog inputs, digital inputs, and remote states.
- ✓ Tracking and telemetry from $750 MXN + VAT per month
- ✓ Capacity for 1 to 5, 10, 25, or 50 devices
- ✓ Connectivity, hardware, SIMs, and data are priced separately
FAQ
FAQ
Are connectivity, hardware, or mobile data included?
No. SIMs, data, hardware, installation, and provider costs are kept separate so the real operating cost remains clear.
Remote support, private access, and telemetry with clear boundaries.
Digital Dimension can help define whether you need managed remote support, private remote-access infrastructure, telemetry, or a combination of these operating layers.